Thanks to all who stopped by our booth at PARMA and participated in the Challenge Wall. It was interesting to see the wide variety of issues we all face, however there were several distinct themes.
We evaluated and categorized each response. Bickmore certainly can't claim to assist you will all of these challenges (though if anyone figures out how to add more hours in the day, please let us know), however we do offer some valuable services that can address much of your input.
17% Addressed Workers’ Compensation issues at their entity. Many of the issues focused on programs for injured workers and claims management difficulties.
How We Can Help:
Workers’ Compensation Program Management
13% Noted many of their obstacles surrounded legal and contractual review. This is not surprising, we may be great at managing our cities, fire departments, schools, etc., but it takes a certain kind of person to be able to analyze contracts and insurance requirements.
Howe We Can Help:
10% of you identified issues surrounding policies and procedures, keeping your Injury and Illness Plans up to date, and maintaining training for your employees. Our Risk Control Department provides virtual and in-person resources to assist with safety requirements.
How we can help:
Several of our knowledgeable staff members presented at PARMA. See a recap on their topics:
Tom Kline, ARM, CPSI – Manager, Risk Control Services
Tom joined Felicia Gomez of Pinnacle Training Systems/Wellness Solutions to deliver a presentation on, “”Customizing Workplace Wellness Programs.”

Terrie Norris, CSP, ARM, CPSI – Manager, Risk Control Services
Terrie shared her expertise on, “The Challenge of Making Everything Old New Again”

Mike Harrington, FCAS, MAAA – President, Actuarial Consulting
Mike delivered an actuarial session on, “Cost Allocation 101.”
